- Check that the whisks are properly attached in the appliance.
- Check that the product to be mixed is not too thick.

Caution: 
Handle the knife with caution, it is sharp!
Only the jug, lid and measuring cap are dishwasher safe. The temperature setting of the
dishwasher must never exceed 60°C.

Never use water or any other liquid above 70°C to clean the removable parts.

1. Half-fill the jug with water (< 60°C) and a little detergent. Turn the control knob for a few seconds
to the P position.
2. Remove the plug from the socket.
3. Remove the jug from the motor unit. Rinse the jug and wipe it thoroughly dry.
4. Unscrew the bottom of the jug together with the blade for cleaning.
5. Do not immerse the motor unit in water or any other liquid. Clean the motor unit with a
damp cloth and wipe it thoroughly dry. Do not use abrasive cleaning agents.
6. Dismantle the remaining parts after each use and wash them in soapy water (< 70°C). Then rinse them
with clean water (< 60°C) and dry them.

Check that the plug is properly inserted into the socket.

Place the jug on the motor unit. Turn the jug clockwise to secure it on the motor unit.
Make sure the jug is correctly attached as shown in the instructions. The blender will not
not work when the jug is not properly attached to the motor unit.

Place the lid on the jug. Turn the lid clockwise and make sure it is securely fastened to the jug, otherwise the blender will not work.
fastened, otherwise the blender will not work.

- For cleaning, disconnect the plug.
- Detach the rod from the body. Clean the rod and blade in warm soapy water. Rinse and wipe
thoroughly dry before reassembling the appliance.
- Wipe the outside of the mixer with a damp cloth.
- Never immerse the motor housing in water or any other liquid.
- Do not touch the sharp blade.
- Do not put any parts in the dishwasher.

Of course, it can happen that a product stops working properly or is defective. We will be happy to help you find a solution:

Step 1: Is the problem fixable yourself?

Maybe it is a problem that can be solved by other use or settings. So always have a look at the FAQs for each product group or in the product manual; you may already be able to solve the problem this way.

Step 2 Spare parts

Spare parts for many appliances can be ordered via our website www.buyspareparts.eu.

Step 3: Contact the seller/shop

Within the warranty period, please contact the seller with the appliance and the purchase receipt for warranty processing.

If you bought the product online, please refer to the return policy of the retailer concerned. In most cases, you can report a product return via your account details > my orders

If you cannot find the manual for a while, you can find it under the heading SERVICE -> MANUALS : Manuals (emerio.eu) 

For parts, please visit our parts website :  spareparts.emerio.eu

Here you can find parts for many of our products. Use the search bar on the website to find the relevant product.  The part number of your device can be found on the silver rating label on your device.