Warranty information

It can of course happen that a product no longer works properly or is defective. We are happy to help you with a solution:

Step 1: Can the problem be solved yourself?

It may be that it is a problem that can be solved through different usage or settings. So always check the product manual; you may be able to solve the problem this way.

Step 2: Spare parts

Individual parts for many devices can be ordered via our website onderdelen.emerio.eu.

Step 3: Contact the seller/store

Within the warranty period, you can take the device and the purchase invoice to the seller to process the warranty.

If you purchased the product online, please consult the return regulations of the relevant seller. In most cases you can report a product return via your account details > my orders